Whirlpool WFW9620HC Entrance-Load Washing Machine Evaluation



  • Very quick fast wash

  • Intuitive app

Like most fashionable Whirlpool washers, the WFW9620HC options an progressive method to cycle choice. Specifically, as a substitute of selecting a single cycle with a dial, you as a substitute select one choice from an inventory of “What to Wash” and one choice from “The best way to Wash,” after which the machine creates a custom-made cycle based mostly on these two components. We typically like this method: If you understand what you are doing, it is not rather more cumbersome than utilizing the dial and for those who do not, it’d really be extra intuitive.

The front of the Whirpool WFW9620HC front-load washing machine; we can see the top part of its door with built-in touchscreen as well as the Whirlpool logo.

Credit score: Reviewed / Kyle Hamilton

The onboard controls are literally positioned on the door itself. We did not discover them significantly responsive.

Whereas we actually like the general aesthetic of the Whirlpool WFW9620HC and its accompanying app, for each side we might think about praiseworthy we discovered ourselves working into minor inconvenience after minor inconvenience. The perfect characteristic: a 13-minute Common + Fast cycle that did an OK job at cleansing, particularly in that brief timespan. We additionally favored the drawer for including bulk detergent and material softener.

Sadly, there are additionally fairly a couple of shortcomings. In comparison with different washers, we discovered the Whirlpool WFW9620HC gives a barely decrease than common clear and laundry after a cycle was typically considerably extra moist than common. We thought the onboard controls have been a bit unresponsive and their placement on the door made them troublesome to entry. Whereas you should use the free smartphone app to enter your cycle settings as a substitute, you have to first allow distant management by way of a button on the door, and you have to push that button each time. Most of those points are minor or at the very least not vital sufficient to be disqualifying. General, this is not a nasty washer: It is common, however priced prefer it’s glorious.

In regards to the Whirlpool WFW9620HC front-load washer

A shot of the inside of the Whirpool WFW9620HC front-load washing machine's drum

Credit score: Reviewed / Kyle Hamilton

The Whirpool WFW9620HC has a 5.0 cu. ft. drum, which ought to be a lot giant sufficient for many households’ laundry.

Dimensions: 38.625” x 27.0” x 33.25” (H x W x D)
Capability: 5.0 cu. ft.
Finishes: White, Chrome Shadow ($100 additional), Black Shadow ($150 additional)
Cycles: Can have as much as 36 cycles based mostly on the mixtures of “What to Wash” and “The best way to Wash”
What to Wash choices: Regulars, Colours, Whites, Towels, Delicates, Cumbersome Gadgets
The best way to Wash choices: Regular, Fast, Wrinkle Management, Heavy Obligation, Chilly Wash, Sanitize
Cycle choices: Steam, sanitize, and one thing referred to as Fan Recent (12 vent + spin cycle after wash is completed)
Paired dryer: Whirlpool WED9620HC
Whirlpool WFW9620HC handbook

What we like

The Fast cycle actually is quick

The Common + Fast cycle managed to complete in 13 minutes, which implies the Whirlpool WFW9620HC is tied with the Maytag MHW6630HC for the quickest cycle we have seen. That is an extremely speedy time, greater than twice as quick as the typical fast cycle time of half-hour. The Common + Fast cycle does have some downsides (which we’ll get to), however there’s no denying that it’ll get laundry moderately clear extremely quick.

Drawer for bulk detergent makes the method simpler

A shot of the Whirpool WFW9620HC front-load washing machine's detergent dispenser.

Credit score: Reviewed / Kyle Hamilton

You may instruct the Whirpool WFW9620HC to attract from these detergent and material softener reservoirs, positioned in a drawer underneath the primary door.

The Whirlpool WFW9620HC has a small drawer beneath its door the place you may add bulk detergent and material softener. We favored this characteristic, as it may assist streamline the laundry course of by solely necessitating refills on occasion, versus requiring you so as to add detergent for each new cycle.

The app is intuitive and simple to make use of

A screenshot of the Whirlpool WED9620HC's smartphone app.

Credit score: Reviewed / Kyle Hamilton

The Whirlpool WED9620HC’s app is intuitive and simple to make use of—we might advocate it over the onboard controls.

The Whirlpool app by Life-style gives all of the performance of the onboard controls plus some useful additional performance. When you’ve enabled distant entry from the button on the entrance of the washer, you may enter all of your cycle settings by way of the app and it’s simpler to make use of than the washer’s touchscreen. You can even obtain notifications when your cycle is full.

Sadly, the app has a little bit of a draw back: You could hit the Distant Management button on the dryer every time you wish to use the app. When you open the door, you’ll have to allow distant entry once more. Whereas this is not a giant deal and the button is fairly simply accessible with out stooping over, it nonetheless provides a hitch to the method.

What we don’t like

Considerably lackluster cleansing efficiency

Within the vein of “I’m not mad, simply dissatisfied,” we wouldn’t say the Whirlpool WFW9620HC had poor cleansing efficiency, however on most cycles we examined it scored just under the typical washer. On the whole lot however the Delicates + Regular, which cleaned about 2% higher than common, the Whirlpool WFW9620HC left about 5% extra stains remaining in comparison with most washing machines we have examined. Does this 5% distinction signify a big hole in cleansing means between the Whirlpool WFW9620HC and its competitors? No. However it’s barely disappointing.

It typically leaves laundry soggy

Whereas the Common + Regular and Common + Heavy Obligation cycles did a good job of delivering largely dry laundry, the Delicates + Regular and Common + Fast cycles resulted in laundry that was considerably extra waterlogged than common. Whereas moist laundry is each heavy and (generally) drippy, the primary draw back is it takes quite a bit longer to dry—which is far much less vitality environment friendly than merely spinning out the water.

It isn’t light on laundry

To check put on and tear, we use mechanical motion strips, that are items of material with holes punched out of them. After going by a wash cycle, we will rely the variety of threads that have been pulled away to gauge how tough the washer is to garments. On this case we discovered each the Regular and Delicates cycle have been far much less light with laundry than common.

On the Regular cycle, we counted about 50% extra threads loosened than common (76 pulled threads versus the typical of 51). The Delicates cycle resulted in additional than twice as many unfastened threads as common (68 vs. 30). Usually, some extent of higher-than-average wear-and-tear harm can get a move as a result of the machine is actually scrubbing garments and getting out a higher-than-average diploma of stains. This isn’t the case with the Whirlpool WFW9620HC, which, once more, had barely below-average cleansing efficiency.

What homeowners are saying

Homeowners are typically constructive about their Whirlpool WFW9620HC, awarding it a median of 4.2 stars throughout main retailers. Homeowners actually like its excessive capability, quiet operation, and the app. Homeowners that have been sad with their washer cite unclean laundry and cumbersome controls as their prime two complaints.


Whirlpool gives a one-year restricted guarantee on the Whirlpool WED9620HC. That is the baseline guarantee within the product house. Different producers will generally have prolonged ensures for particular components.

Do you have to purchase the Whirlpool WFW9620HC?

In all probability not. Whereas the Whirlpool WFW9620HC positively isn’t a nasty washer, it simply has too many quirks and shortcomings for us to advocate buying it at its present worth. Even when it had impeccable efficiency we’d nonetheless warning customers about its excessive price, as a result of there are some nice washers on the market for underneath $1000. With cumbersome controls, subpar cleansing, and cycles that depart laundry worn, torn, and moist, we’d advocate trying elsewhere.

When you’re considering a front-loader with glorious efficiency and a lower cost, we’d advocate our present top-rated washer, the Electrolux EFLS627UTT.

Meet the testers

Mark Brezinski

Mark Brezinski

Senior Author


Mark Brezinski is a senior author with over ten years of expertise reviewing shopper tech and residential home equipment.

See all of Mark Brezinski’s critiques

Kyle Hamilton

Kyle Hamilton

Product Tester

Kyle Hamilton is a product tester at Reviewed, specializing in house home equipment and expertise.

See all of Kyle Hamilton’s critiques

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